Terms & Conditions

These terms apply to all purchases made at flowerismstudio.com. By placing an order you accept them.

Company details

Flowerism Studio ApS
Valkendorfsgade 15
1153 Copenhagen K
Denmark
CVR: 44873508
Email: hello@flowerismstudio.com

Prices and payment

All prices are shown in Danish kroner (DKK) and include 25% Danish VAT unless another currency is selected. We reserve the right to correct pricing errors.

We accept Visa, Dankort, Mastercard and MobilePay Online. Payment is only captured when your order is shipped, unless otherwise agreed or stated in your order.

All payments are processed over an encrypted connection, so your card details cannot be read by third parties.

When your order is binding

Your order is accepted when we send you an order confirmation by email. If an item turns out to be unavailable after you have ordered it, we will contact you and refund the amount for that item.

Delivery

Delivery within Denmark takes approximately 1–3 business days. We ship with GLS to a pickup point. Shipping is free on orders over DKK 595 (Denmark) and EUR 193 (Europe).

For orders shipped outside the EU, customs duties, import taxes and handling fees may apply according to the regulations of your country. These charges are the responsibility of the customer.

Right of withdrawal

You have 14 days to withdraw from your purchase, counted from the day you receive the goods. To exercise your right of withdrawal, use our withdrawal form: Cancel your order. You will receive written confirmation by email once we have registered your request.

Full details of how to return goods, what we refund and when, are set out in our Delivery & Returns policy.

Right of complaint

Your purchase is covered by a two-year right of complaint under the Danish Sale of Goods Act. Faults or defects must be reported within a reasonable time of discovery; two months is always considered reasonable. If the complaint is justified, we cover reasonable return shipping costs. The right of complaint does not cover damage caused by incorrect or unusual use.

Personal data and cookies

We process your personal data in accordance with our Privacy & Cookie Policy, which also lists the cookies we use and explains how to change your consent.

Complaints and disputes

If you wish to complain about a purchase, write to us at hello@flowerismstudio.com. If we cannot reach agreement, you can bring the matter before the Centre for Complaint Resolution (Center for Klageløsning), Nævnenes Hus, Toldboden 2, 8800 Viborg, www.naevneneshus.dk.

If you live in another EU country, you can find the relevant national dispute resolution body through the European Commission's overview at consumer-redress.ec.europa.eu.

Governing law

Purchases made at flowerismstudio.com are governed by Danish law. This does not affect any mandatory consumer protection rights you have under the law of your country of residence.

Last updated 3 August 2026.